Privacy Policy

Effective Date: 26/02/2026
Website: foamco.com.au
Company: Foamco Pty Ltd (ABN 34003666340)

1. Our Commitment to Privacy

Foamco Pty Ltd (“Foamco”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.

2. What Personal Information We Collect

We may collect personal information including:

Full name
Company name
Job title
Email address
Phone number
Business address
Information submitted via contact or enquiry forms
Website usage data (IP address, browser type, device information)

We do not generally collect sensitive information. If we do, it will only be with your consent or as required by law.

3. How We Collect Your Information

We collect personal information when you:

Submit a contact or quote request form
Email or call us
Subscribe to updates or marketing communications
Interact with our website
Engage with us in a business capacity

We may also collect information via cookies and website analytics tools.

Where reasonable and practicable, we collect information directly from you.

4. Why We Collect Your Information

We collect and use personal information to:

Respond to enquiries and quote requests
Provide our products and services
Communicate with you about our business
Improve our website and user experience
Support marketing and lead generation activities
Comply with legal obligations

We only use your personal information for the purpose it was collected or for related purposes you would reasonably expect.

5. Disclosure of Personal Information

We may disclose your personal information to:

Employees and authorised contractors
Website hosting providers (including Wix Studio)
IT and cloud service providers
Marketing and analytics providers
Professional advisers (legal, accounting)
Government authorities where required by law

Some service providers may store data overseas. Where this occurs, we take reasonable steps to ensure your personal information is handled in accordance with Australian privacy laws.

6. Cookies & Website Analytics

Our website uses cookies and similar technologies to:

Understand how visitors use our site
Improve functionality and performance
Support national lead generation activities

You can disable cookies in your browser settings. However, some parts of the website may not function properly if cookies are disabled.

We may use analytics tools such as Google Analytics to collect de-identified website traffic data.

7. Direct Marketing

We may send you marketing communications about our products and services.

You may opt out at any time by:

Clicking the “unsubscribe” link in emails; or
Contacting us directly using the details below.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures include:

Secure website hosting
Access controls
Password protection
Internal data handling policies

While we take reasonable precautions, no online transmission is completely secure.

9. Access & Correction

You may request access to the personal information we hold about you.

You may also request correction if the information is inaccurate, incomplete or outdated.

To make a request, please contact us using the details below.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing.

We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992

11. Contact Us

Foamco Pty Ltd
ABN: 34003666340
Address: 81 Castro Way, Derrimut VIC 3026
Email: [email protected]
Phone: (03) 9308 7007

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.